Hi, I'm Jazsmin. It's nice to meet you!

University Of Memphis - Bachelors of Arts & Sciences in Computer Science

2021 - Present

Concentration: Artificial Intelligence

Relevant coursework includes Software Engineering, Operating Systems, Web Design & Development, and Introduction to Artificial Intelligence.

Reading Around the Christmas Tree

Volunteer | December 2019

Mentored at a local church, reading to kindergarten through third graders and collaborating with others to emphasize reading comprehension.

AARP Meal Packaging Challenge

Volunteer | December 2018

Aided AARP members; members trained volunteers on various procedures. Analyzed inventory and built meal kits to send to local homeless shelters; improved collaboration, active listening, and communication skills.

St. Jude Walk/Run

Volunteer | 2019

Built personal connections by listening attentively while motivating participants. Assisted with the check-in/distribution process.

University of Memphis Anime & Gaming Association

present | Memphis, TN

Black Girls Code

Memphis, TN

Attended a seminar that assisted in the exploration of STEM fields and the further development of communication skills.

Demonstrated skills obtained in the seminar by presenting a self-made app.

University of Memphis, English Department Student Desk Worker

August 2024 - Present

Memphis, TN

• Answered phone calls, provided information to callers, and directed inquiries to the appropriate department personnel.
• Maintained functionality of copy machines by replacing paper and troubleshooting minor issues.
• Managed access to classrooms and offices by unlocking doors using master keys and ensuring security protocols were followed.
• Organized and distributed mail, ensuring timely delivery to faculty and staff members.
• Picked up and delivered print orders and book orders, supporting faculty and departmental needs.
• Cleaned and maintained whiteboards in classrooms, ensuring spaces were ready for faculty use.

Books a Million, Book Lead Manager

April 2024 – August 2024

Southaven, MS

• Oversaw the management and merchandising of book departments, ensuring adherence to company standards and efficient department operations.
• Trained and guided new associates and managers, enhancing team effectiveness and promoting professional growth.
• Guaranteed a positive customer shopping experience by maintaining high-quality service and addressing customer inquiries.
• Honed organizational and communication skills by managing team schedules and ensuring clear delegation of tasks.
• Improved processes by launching projects that enhanced department operations and motivated team members to meet key performance indicators.

Books a Million, Bookseller

March 2024 - April 2024

Southaven, MS

• Delivered exceptional customer service by assisting customers with inquiries and providing personalized book recommendations.
• Maintained a clean and organized sales floor, ensuring books were properly shelved and displays were visually appealing.
• Processed transactions efficiently, including handling cash, credit card payments, and returns.
• Supported promotional campaigns by setting up displays and informing customers about current sales and events.
• Collaborated with team members to restock inventory and manage special orders for customers.
• Developed a strong understanding of product knowledge, helping to improve customer satisfaction and sales performance.